IA Webinar Series

Keep an eye on this space for new webinars for 2017. We hope you can join us.



Monday July 31st 2017

Interpretation Australia Awards of ExcellenceWebinar 2017

Have you ever wanted to ask what it takes to put in a winning submission for the IA Awards? Wanted to know what the judges are looking for or how to improve your chances of winning one of the IA Awards of Excellence? Join past winners, judges and award convenors as we discuss the awards process, and what makes submissions stand out from the crowd.

If you have any questions for the webinar please email them through to sagterhuis@zoo.org.au



Thursday June 1st 2017

Professor Bubblé – developing characters and experiences for Community Conservation campaigns

Join Naias Mingo, Visitor Engagement Coordinator at Healesville Sanctuary, as she talks you through how they developed their new character, Professor Bubblé, and her bubble show as part of Zoos Victoria’s When Balloons Fly Seabirds Die community conservation campaign.

Professor Bubblé and her bubble show were developed to help Healesville Sanctuary’s visitors fall in love with bubbles as an environmentally friendly alternative to balloons at outdoor events.

Naias will talk you through the development of Professor Bubblé and her show from concept to delivery, how theatrical characters are integral to the visitor experience at Healesville Sanctuary and are part of the Sanctuary’s Face to Face Visitor Engagement Action Plan.Naias Mingo has been the Visitor Engagement Coordinator at Healesville Sanctuary for the last two and a half years. Before joining the Zoos Victoria team she worked in public program roles at the New Zealand Police Museum and Air Force Museum of New Zealand. In her current role she coordinates a team who deliver animal, theatrical and themed encounters aimed at connecting visitors to wildlife and wild places. Basically the best job ever.






Thursday April 6th 2017

How to ensure excellence within your interpretive project for excellence

How do you ensure excellence when managing an interpretation project? In this webinar Beata Kade will be sharing with us her insights on what makes for excellence when developing and delivering interpretation projects. Beata is the founder and managing director of the company ‘The Art of Multimedia’ and the winner of the 2016 Interpretation Australia Best of Excellence Award. Beata has a diverse and strong background in professions that include marketing, sales, IT,  design and communications … all relevant when managing interpretive projects.

And what speaks volumes of Beata’s commitment to the client experience is her statement “Our greatest reward is to be given the opportunity to continue doing what we love: creating transformative communication experiences that change an audience’s perceptions and exceed a client’s expectations”.

Look forward to you joining Beata and gaining insights on what makes for excellence within your interpretive project.







Thursday November 24th 2016

An exemplar of collaborative interpretation: Zealandia wildlife sanctuary/Nature Connections partnership

Julia Scott is the Lead Ranger of Visitor Experience at Zealandia wildlife sanctuary in Wellington. Julia has a background in graphic design and a Masters in Sociology / Art History, and has previously worked in Interpretation at Auckland Zoo. Julia has recently taken up the role of secretary for Interpretation Network New Zealand.

Zealandia is the world’s first fully-fenced urban eco-sanctuary, with a 500-year vision to restore a Wellington valley’s forest and freshwater ecosystems as closely as possible to their pre-human state. Julia will be discussing Zealandia’s vision and visitor experience programme, as well as Zealandia’s involvement in the Nature Connections partnership, which helps Wellington’s eco-assets to work together to protect, preserve and showcase the region’s unique environment. http://natureconnections.org.nz



Thursday April 28th 2016

Co-creating the visitor experience

In this webinar Rosy Black and Betty Weiler will be sharing their thoughts on the evolving role of the guide and interpreter in response to the changing tourist market, and the trend to creating experiences between guides and their visitors. They will be defining what ‘co-creation’ means and how guides can actively  integrate the needs  and interests of the visitor to create a personalised and meaningful experience.

The focus for the webinar will be on the face to face environment which includes guided walks, talks and tours.

Rosy is an Associate Professor at Charles Sturt University and Betty a Professor at Southern Cross University – both have extensive and in-depth experience in the field of guiding, tourism and interpretation.


Tuesday May 24th 2016

Building Deeper Relationships Between For- and Not-for-profits

With persistent funding and resourcing pressures on not-for-profit organisations, building deeper partnerships with the private sector can help diversify your funding and resource base.

The question is: who do you target and how?

In this webinar, you’ll learn:

  • Why companies are reviewing their philanthropic and CSR commitments
  • New avenues for strategic partnering conversations
  • How to can start developing your own opportunities

It will give you a new perspective on opportunities that could lead to significant diversification, risk reduction and improved service levels.

Presenter: Phil Preston, who is a collaboration and shared value specialist, and works with a wide range of community organisations, not-for-profits, governments, businesses and enterprises.


Tuesday August 2nd 2016

Leading with values

Our August webinar will feature Mark Chenery who was one of the most popular speakers at last year’s Interpretation Australia conference. He will be sharing his values framework and case studies of how leading with values can create and deliver meaningful and motivating outcomes.